Terms & Conditions
Summary (plain English)
- These terms are the agreement between you and Numeea for using the app.
- You must be 16 or older. You need an account (Google or Apple sign-in) to use most features.
- Numeea offers a free tier, auto-renewing subscriptions, and some one-time purchases. Subscriptions renew automatically until you cancel through the App Store or Google Play.
- Numeea provides numerology content for entertainment and personal-interest purposes only. It is not professional advice.
- Some content is AI-generated: it can be inaccurate or misleading, is not human-reviewed, and you should never rely on it for important decisions.
- We own the app and its content; you get a limited licence to use it. Don't misuse, copy, or reverse-engineer it.
- Apple and Google are not parties to these terms. Billing and refunds are handled by the stores; your statutory consumer rights still apply.
- Romanian law governs these terms.
This summary is for convenience only; the full terms below govern.
1. Who we are and acceptance
Numeea is provided by Dreamcraft S.R.L., Str. A. Vlahuță, Cluj-Napoca 400310, Romania, VAT / CUI 34467389 ("Numeea", "we", "us").
By downloading, accessing, or using the Numeea app you agree to these Terms & Conditions and to our Privacy Policy. If you do not agree, do not use the app.
2. Eligibility
You must be at least 16 years old to use Numeea. By using the app you confirm that you meet this age requirement and that the information you provide is accurate.
3. Your account
- Most features require an account. You sign in with Google (Android and iOS) or Apple (iOS).
- You are responsible for keeping access to your sign-in provider secure and for activity under your account.
- You may delete your account at any time from within the app or by emailing support@numeea.com. Deleting your account removes your associated data as described in the Privacy Policy.
4. What Numeea does: nature of the content
Numeea generates numerology readings, including daily readings and compatibility readings, based on the name and date of birth you provide. Some content is produced using artificial-intelligence services (see Section 5).
Important: Numeea is provided for entertainment, self-reflection, and general interest only. It does not provide, and must not be relied on as, professional advice of any kind, including medical, psychological, legal, financial, or relationship advice. Decisions you make based on the app are your own responsibility.
5. AI-Generated Content
Some Numeea content, including daily readings and compatibility readings, is generated using artificial-intelligence (AI) services (see Section 10). This section governs that content.
- Informational and entertainment purposes only. AI-generated content is provided for general informational, entertainment, and self-reflection purposes. It may be inaccurate, incomplete, outdated, or misleading, and must not be treated as fact or as the sole basis for any decision.
- Not professional advice. AI-generated content does not constitute medical, psychological, legal, financial, tax, or other professional advice, and creates no professional–client relationship. For any important decision, consult a qualified professional.
- No warranty of accuracy. AI-generated content is provided "as is" and "as available". To the maximum extent permitted by applicable law, we disclaim all express and implied warranties regarding it, including accuracy, reliability, and fitness for a particular purpose (see Section 12).
- You are responsible for how you use it. You are solely responsible for evaluating and verifying AI-generated content before relying on it, sharing it, or acting on it.
- How the technology works. Outputs are produced by probabilistic AI models. They may vary between identical requests, may reflect biases or errors present in the underlying training data, and are generated automatically and shown to you without human review.
- Ownership and your inputs. As between you and us, you may use the readings generated for you for your personal, non-commercial use under the licence in Section 7. You keep any rights you have in the inputs you provide (such as names and dates of birth), and you grant us the licence described in Section 9 to process those inputs, including sending them to our AI providers, to generate your content. We give no assurance that similar or identical outputs are not generated for other users.
- Limitation of liability. Our liability for AI-generated content is subject to Section 13 (Limitation of liability). To the maximum extent permitted by applicable law, we are not liable for any loss or damage arising from your use of, or reliance on, AI-generated content.
6. Purchases, subscriptions, and refunds
Numeea can be used as a guest / free tier with limited access. Most content is available through paid options. All billing is handled by the app stores, not by us.
6.1 Auto-renewing subscriptions
- Subscriptions are billed through your Apple App Store or Google Play account.
- Payment is charged at confirmation of purchase.
- Subscriptions renew automatically for the same period and price unless you cancel at least 24 hours before the end of the current period.
- Your account is charged for renewal within 24 hours before the period ends.
- Manage or cancel a subscription in your App Store or Google Play subscription settings, not by deleting the app. Uninstalling or deleting the app does not cancel a subscription.
- Cancellation takes effect at the end of the current billing period; you keep access until then. Any unused portion of a free period, if offered, is forfeited when you purchase a subscription.
6.2 One-time purchases
Some features (such as certain compatibility readings) are available as one-time purchases. These are charged once through the store and are not recurring.
6.3 Prices and changes
Prices are shown in the app in your local currency before purchase and may vary by region and over time. We may change prices prospectively; changes do not affect purchases already made.
6.4 Refunds
All purchases, subscriptions, and billing are processed by Apple (App Store) or Google (Google Play), not by us. We do not process payments, store your full payment details, or issue refunds directly.
- Submit refund requests through the store. For Apple, use reportaproblem.apple.com. For Google, use your Google Play order history (Play Store → Payments & subscriptions → Budget & order history) or Google's refund process.
- Refund decisions are governed by the store's own policies and terms. Google Play generally handles refunds directly only within its policy windows (for example, roughly the first 48 hours) and may direct you to us afterwards; where we can assist, contact support@numeea.com.
- Your statutory rights remain. Refunds are handled in accordance with the applicable store's policies and applicable consumer-protection law. Nothing here removes mandatory consumer rights you may have, for example, in the EU/EEA the 14-day right of withdrawal for distance purchases. Note that for digital content supplied immediately, that withdrawal right can be waived when you expressly request immediate delivery and acknowledge losing it, which the stores handle at checkout.
7. Licence and acceptable use
We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use Numeea on devices you own or control, for personal, non-commercial use, subject to these terms and the applicable app store's terms.
You agree not to:
- copy, modify, distribute, sell, or lease any part of the app;
- reverse-engineer, decompile, or attempt to extract source code, except where permitted by law;
- use the app for unlawful purposes or to infringe others' rights;
- interfere with, overload, or attempt to gain unauthorised access to the app or our systems;
- enter another person's personal data (e.g. in a compatibility reading) without a lawful basis to do so;
- present AI-generated content as verified fact, professional advice, or the work of a human;
- rely on AI-generated content for high-stakes automated decisions about people (for example, concerning health, finances, employment, insurance, or legal matters);
- use the app or its AI features to generate unlawful, harmful, infringing, or deliberately deceptive content.
8. Intellectual property
The Numeea app, its name, logo, design, and all content we provide (excluding data you input) are owned by us or our licensors and are protected by intellectual-property laws. Nothing in these terms transfers ownership to you.
The readings generated for you are provided for your personal use under the licence in Section 7.
9. Your content
You retain any rights you have in the information you enter (such as names and dates of birth). You grant us a licence to process that information as needed to operate the app and provide the readings, including sending it to our AI providers (see Section 10), as described in the Privacy Policy. There is no public posting, sharing, or messaging between users in Numeea.
10. Third-party services
Numeea relies on third-party services, including Apple and Google (sign-in, app stores, billing), Adapty (subscription management), and AI providers (Google Gemini and, as a fallback, OpenAI) that generate content from your inputs. Your use of those services through Numeea may also be subject to their terms, and their processing of your data is described in our Privacy Policy. We are not responsible for third-party services we do not control.
11. App-store terms (Apple and Google)
You acknowledge that:
- These terms are between you and us only, not with Apple or Google.
- Apple and Google are not responsible for the app or its content, and are not parties to these terms.
- Apple and Google, and their subsidiaries, are third-party beneficiaries of these terms and may enforce them against you.
- Maintenance, support, and warranty obligations (if any) are ours, not Apple's or Google's.
- You will comply with the applicable App Store Terms of Service or Google Play Terms of Service, and you confirm you are not located in a country subject to relevant embargoes and are not on any restricted-party list.
For Apple, these acknowledgements incorporate the minimum terms required by Apple's Licensed Application End User License Agreement (EULA) where applicable.
12. Disclaimers
To the maximum extent permitted by applicable law, Numeea is provided "as is" and "as available", with all faults, and without warranties or conditions of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, title, non-infringement, accuracy, and uninterrupted, timely, secure, or error-free operation. We do not warrant that readings are accurate, reliable, current, or error-free, that the app will meet your requirements, or that any errors will be corrected. As stated in Sections 4 and 5, readings are not advice. This applies with particular force to AI-generated content.
You use Numeea, and rely on any reading or other content, entirely at your own risk. You are solely responsible for any decision you make or action you take based on the app, and for verifying anything important before relying on it.
13. Limitation of liability
To the maximum extent permitted by applicable law, regardless of the legal theory (whether contract, tort, negligence, strict liability, or otherwise) and even if we have been advised of the possibility of such damages:
- We will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or other intangible losses, arising out of or relating to your use of, or inability to use, Numeea, including, without limitation, any loss or damage arising from your use of or reliance on AI-generated content (Section 5).
- Our total aggregate liability for all claims relating to the app will not exceed the greater of (a) the amount you actually paid us in the 12 months before the event giving rise to the claim, or (b) EUR 10. This limit applies in aggregate across all claims and reflects the allocation of risk between us, which is also reflected in the app's pricing.
Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for gross negligence or wilful misconduct, or for your mandatory rights under EU and Romanian consumer-protection law. Where a liability can be limited but not excluded, it is limited to the minimum permitted by law. If applicable law does not allow some of the above exclusions or limitations, they apply to you only to the greatest extent permitted, and our liability is limited to the fullest extent the law allows.
14. Indemnification
You agree to indemnify and hold us harmless from claims, damages, and reasonable expenses arising from your misuse of the app, your violation of these terms, or your entry of another person's data without a lawful basis, except to the extent caused by us.
15. Termination
You may stop using Numeea and delete your account at any time. We may suspend or terminate your access if you breach these terms or use the app unlawfully. Sections that by their nature should survive termination (including IP, disclaimers, limitation of liability, and governing law) will survive.
16. Changes to these terms
We may update these terms. We will update the effective date and version above and, for material changes, provide notice in the app. Continued use after changes means you accept the updated terms.
17. Governing law and disputes
These terms are governed by the laws of Romania, without regard to conflict-of-law rules. The courts of Cluj-Napoca, Romania have jurisdiction, except where mandatory consumer-protection law entitles you to bring proceedings in your country of residence. If you are an EU consumer, you may also use the European Commission's Online Dispute Resolution platform.
18. Severability and entire agreement
If any provision is found unenforceable, the rest remain in effect. These terms and the Privacy Policy form the entire agreement between you and us regarding the app.
19. Contact
Please send all questions, support requests, refund inquiries we can help with, privacy and data requests, and legal notices to us by email. We use a single contact address for everything:
support@numeea.com
Our full legal name, registered address, and VAT number are in Section 1.